Interim SEND Complaints & Tribunals Specialist
Location: Hybrid - 1 day per week on site
Contract: Short-term Interim Assignment
Start: Immediate
Hours: Part-time
Reducing the volume of complaints and tribunals is a foremost corporate priority, and we seek a seasoned specialist to provide swift, high-level support within our SEND service. This interim appointment is designed to bring immediate expertise and additional capacity to address a current backlog, rather than to form part of a long-term or permanent structure.
🔹 Key Responsibilities
Lead on the resolution of complex SEND complaints and tribunal matters.
Undertake thorough case reviews to ensure timely and lawful responses.
Provide expert guidance to internal teams on SEND legislation, statutory duties, and best practice.
Support service improvements aimed at reducing future complaint and tribunal escalation.
Work closely with families, advocates, and external partners to achieve fair and robust outcomes.
🔹 Essential Experience
A demonstrable and successful track record in managing SEND complaints and tribunal processes.
Deep working knowledge of the Children and Families Act, SEND Code of Practice, and associated statutory frameworks.
Experience of representing a local authority or equivalent body within tribunal settings.
Strong analytical, investigative, and communication skills.
🔹 What We Offer
The opportunity to make an immediate and meaningful impact on service performance.
Flexible working arrangements, requiring only one day per week on site.
A supportive and collaborative environment focused on achieving swift improvements.
If you are a knowledgeable SEND specialist able to step in and make a decisive difference, we welcome your application.
