Resident Liaison Officer
£23 - £25.00 P/H (Umbrella)
Agile Working pattern
We are currently seeking a Resident Liaison Officer to provide information and support for tenants and leaseholders whose homes are affected by major works and to ensure that procedures for communicating and consulting with residents on capital projects demonstrate excellent Customer Care.
Skills & Experience
- Knowledge of current challenges of damp and mould and excellent customer service including landlord legal repairing obligations
- Experience of working in social housing, local government or customer-service environments.
- Demonstrable experience of working with tenants and leaseholders whose homes are experiencing damp and mould, or disrepair
- Ability to communicate effectively, both in writing and verbally
To apply for this role please forward your CV or contact Sarah on 0161 669 0664