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Planner (Scheduler / Resource Planning)

Employer: Southwark Council
Contract: 3+ month fixed-term
Hours: 36 hours/week, Mon-Fri, 9am-5pm
Pay: £23/hour (paid via umbrella company)


Role Overview

Southwark Council is seeking a proactive Planner to join the Asset Management / Southwark Repairs team. You will be responsible for scheduling appointments and programmed works, allocating operatives efficiently, and ensuring maximum productivity. The role requires excellent organisational and communication skills, a strong attention to detail, and the ability to manage work orders and resources effectively.

Key Responsibilities:

  • Schedule and manage appointments and programmed works.

  • Allocate suitably qualified operatives to maximize first-visit completions.

  • Monitor and report on operative performance and customer satisfaction.

  • Maintain accurate records and system data for operational efficiency.

  • Communicate effectively with operatives, clients, and stakeholders.

Requirements:

  • Experience in scheduling, resource planning, or operational coordination.

  • Strong IT and reporting skills.

  • Excellent communication and problem-solving abilities.

  • Ability to work proactively and manage competing priorities.

What We Offer:

  • Competitive hourly rate of £23 via umbrella company.

  • Standard weekday working hours (9am-5pm).

  • Opportunity to contribute to a key operational function serving Southwark residents.

Find us on Glassdoor.