Operations Manager - Homeless Prevention
Hillingdon (Hybrid)
£360 per day
Contract (5 months+)
The Role:
The post-holder will be responsible for proactively leading a service delivering advice and statutory assessments on housing options and preventing homelessness. They will be responsible for the effective management of the council's allocation and re-housing services, including maintenance of the housing register and transfer list and resolution of accepted homeless cases to ensure the service is responsive to client needs within available resources ensuring agreed team plans and performance targets are delivered.
The operational service delivery will be consistently accurate, flexible and responsive to client needs within available resources ensuring agreed team plans and performance targets are delivered and that a culture of putting our residents first and continuous service improvement is maintained.
The post-holder will be responsible for leading and contributing to the delivery of strategic improvements to the service and other corporate, cross-cutting priorities, as required to deliver corporate priorities. This includes working closely with social care services to support the move-on of families to suitable accommodation, leading on cross-service strategies and understanding the impact of housing decisions on other key service areas.
The Candidate:
- Educated to degree level in a relevant field or equivalent experience.
- Expert knowledge in the operational delivery of statutory homelessness or housing allocations services.
- Evidence of CPD
- Significant management experience in leading a demand-led, front facing team involving interviewing and assessing clients need for assistance.
- Ability to work effectively across the Council and able to demonstrate an understanding of housing and social care legislation to inform joint working with social care.
- Proven ability to make sound strategic decisions and a good working knowledge of strategic planning.
- Demonstrable project and change management skills across and within services.
How to Apply:
Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or call me on; 0161 667 0025.
