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Neighbourhood housing officer
£20-£22 P/H

We are currently seeking an experienced Neighbourhood housing officer this role provides a frontline, trusted service to our residents, as they move in and out of their homes, coping with changes in their personal circumstance or experiencing problems with their neighbours or in their communities.

Technical Knowledge and Experience:

Ability to listen and understand resident demands, Ability to build capabilities and encourage tenants to reach their own solutions;
Ability to use initiative to meet resident demands creatively and innovatively to explore possibilities for improvement and more effective delivery;
Ability to understand patterns of resident demands and provide a flexible approach according to individual needs;
Ability to develop skills, knowledge and expertise to meet resident demands in the neighbourhood, for example:
Money, Debt and budgeting;
Resolving disputes;
Tenancy law;
Housing Options.
Employment and skills;
Health and support;

To apply for this role please forward your CV or contact Sarah on 0161 669 0664

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