Job Title: Leasehold Officer
Location: Brentwood (Hybrid - 3 days in office)
Hours per Week: 37.00
Rate: £17 (Umbrella)
Brentwood Borough Council are looking for a proactive and detail-oriented Leasehold Officer to manage leaseholder service charges, major works, shared ownership properties, and Right to Buy applications, ensuring excellent customer service and compliance with housing legislation.
Main Duties:
- Administer and manage leaseholder service charges, major works, shared ownership accounts, and other leasehold services income.
- Issue Section 20 notices for major works in accordance with legislation and provide necessary consultation documentation.
- Monitor income collection, pursue outstanding debts, and take appropriate action as per leasehold policies.
- Handle leaseholder applications, including responding to queries, processing Right to Buy requests, and liaising with the Council's legal services team.
The Candidate:
- Strong knowledge of leasehold legislation, including service charges, major works, and arrears management.
- Experience in customer service and dealing with leaseholders, residents, and external agencies.
- Proficiency in using Microsoft Office and property management systems such as Orchard or Locata.
For more information, please contact Liv at 01616670026, or email