Job Advert - Housing Officer (Brentwood)
Job Title: Housing Officer
Location: Brentwood (4-5 days per week office based)
Contract: 3 months (likely extension)
Hours: 37 hours per week
About the Role
We are recruiting for an experienced Housing Officer to manage a patch of approximately 400 properties. You'll be responsible for delivering a proactive tenancy management service, including rent arrears recovery, estate inspections, and ensuring properties and tenancies are managed in line with housing legislation and policy.
This is a great opportunity for a confident housing professional who can hit the ground running and deliver a resident-focused service.
Key Responsibilities
Managing a patch of c. 400 properties
Rent arrears recovery, including early intervention and escalation where required
Conducting estate inspections and dealing with tenancy breaches
Completing tenancy audits and tenancy visits
General tenancy management, including sign-ups and sustainment
Working with internal teams and external agencies to resolve complex tenancy matters
What We're Looking For
Recent experience in a Housing Officer / Tenancy Management role
Strong understanding and hands-on experience of arrears recovery
Experience completing estate inspections
Knowledge of housing legislation and best practice
Strong communication and stakeholder management skills
Ability to manage a high-volume caseload effectively
