Job Title: Field Operations Manager (Utilities Debt Recovery Sector)
Location: Central East/West
Salary: £33,150 - £34,680 + Company Vehicle
Job Type: Full-time, Permanent
About the Role:
We're hiring a dynamic Field Operations Manager to lead and develop a high-performing regional field team within a respected field services provider in the utilities sector. You'll be responsible for driving performance, ensuring compliance, and maintaining service excellence across all field activities.
Key Responsibilities:
- Lead, support, and manage a team of field-based staff.
- Drive performance through coaching, reviews, and data analysis.
- Ensure compliance with industry regulations and client SLAs.
- Support recruitment, training, and ongoing process improvements.
- Handle escalations and maintain strong client and team relationships.
- Occasionally undertake field visits to remain hands-on and informed.
What You'll Bring:
- Proven field operations or team management experience, ideally in Utilities/Debt Recovery.
- Strong leadership, communication, and organisational skills.
- Knowledge of regulatory requirements and field compliance.
- Proficiency with MS Office and performance reporting.
- Full UK driving licence and willingness to travel.
The Salary and Benefits Package
- £33,150 - £34,680 (Dependent on experience)
- Company car available for personal use
- 28 days holiday (including b/h rising 1 day each year)
- Employee Assistance Scheme
- Annual Salary Reviews
- Vouchers on your birthday each year
Apply Now with your CV and brief cover note. Interviews to take place shortly
