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Job Title: Family Support Worker
Location: Wellingborough
Working Arrangement: Flexible hybrid working (office attendance required on set days)

The Role
We are seeking a dedicated and compassionate Family Support Worker to support Social Workers in delivering high-quality, child-centred services to families. This role involves undertaking direct work with parents and carers to promote positive outcomes for children and families.

You will play a key role in providing practical and emotional support across a range of areas, including parenting support, budgeting, domestic abuse awareness, healthy relationships, and facilitating duty and family time. The post also requires effective multi-agency working and maintaining accurate, timely records.

Key Responsibilities

  • Supporting Social Workers with direct work with parents and families

  • Delivering practical parenting support and guidance

  • Providing support around budgeting, domestic abuse, and healthy relationships

  • Assisting with duty work and supervised family time

  • Attending meetings and contributing to multi-agency working

  • Maintaining accurate, up-to-date case records in line with service requirements

  • Being available to attend the Family Hub when required, including on designated office-based days

About You

  • Experience working with children and families in a support or social care setting

  • Strong communication and interpersonal skills

  • Ability to work effectively as part of a multi-disciplinary team

  • Good organisational skills and attention to detail in record keeping

  • A flexible and proactive approach to work

  • Understanding of safeguarding and professional boundaries

Working Arrangements
The role offers flexible hybrid working; however, you must be able to attend the office to provide support when required. There are set days when Family Support Workers are expected to be office-based to ensure adequate team support and service delivery.

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