Job Title: Business Support Officer
Location: Remote with 1+ day per week at Sutton Civic Offices
Pay Rate: £17 per hour
Contract: Temporary (14th April 2025 - 6th February 2026)
Hours: Full-time (36 hours per week)
Closing Date: 31st March 2025, 10:00 AM
About the Role:
We are looking for a Business Support Officer to join the London Borough of Sutton's Social Care Support Team. You will play a key role in delivering administrative support for Adults and Children's Social Care, ensuring smooth and effective operations.
This is a hybrid role, primarily remote, with attendance at the Civic Offices at least once a week (or more when required).
Key Responsibilities:
Organising and minuting safeguarding meetings in line with Sutton's Child and Adult Protection Procedures
Coordinating statutory and complex meetings, ensuring deadlines are met
Handling Subject Access Requests, social care complaints, and recruitment support
Processing referrals, applications, correspondence, emails, and phone calls
Maintaining accurate data records and ensuring compliance with data protection and confidentiality regulations
Managing client relationships and providing excellent customer service
Contributing to service improvement initiatives
What You Need:
Proven experience in business support or administrative roles, preferably in a social care setting
Strong minute-taking skills for complex safeguarding meetings
Typing speed of 50+ WPM
Proficiency in using IT systems and databases to manage workflows
Excellent communication skills, both written and verbal
Ability to work independently, manage time effectively, and prioritise workload
Knowledge of data protection, confidentiality, and information governance
Why Join Us?
Competitive pay of £17 per hour
Opportunity to work with a dynamic team in a vital sector
Hybrid working - work from home with flexibility
Gain valuable experience in social care administration
