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Business Support Officer

Location: Thurrock Council
Contract: 3+ months (initial)
Pay: £20 per hour (umbrella)

Are you an organised, detail-oriented professional with strong communication skills? Thurrock Council is seeking a Business Support Officer to join its Commercial and Traded Services team on a contract basis. This is an excellent opportunity to contribute to the delivery of high-quality services to schools, academies, and early years settings.

Key Responsibilities

  • Act as the main point of contact within Commercial and Traded Services, ensuring smooth delivery of support to education and early years providers.

  • Coordinate and oversee the Services to Schools offer, including organising meetings, managing action logs, maintaining records, ensuring compliance, and resolving issues.

  • Carry out quality checks in SLA Online to ensure accuracy and consistency of information, track performance, and generate reports.

  • Provide project support for Libraries and Service Providers, including arranging meetings and events, updating project documentation, and liaising with staff and partner agencies.

  • Manage and maintain the SLA Online platform by updating content, administering user accounts, handling site administration and promotion, reviewing annual pricing, and working with finance on invoicing and payment records.

About You

We're looking for someone who can hit the ground running and bring excellent organisational, communication, and IT skills. You should be confident working with multiple stakeholders, managing competing priorities, and ensuring accuracy in all aspects of service delivery.

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