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Job Title: Business Operations Team Manager (Children's Services)
Location: Enfield Council, London Borough of Enfield
Contract Type: Temporary (09 June 2025 - 31 August 2025)
Pay Rate: £28 per hour (Inside IR35)
Working Hours: 36 hours per week, Monday to Friday (08:45 - 17:00)
Application Deadline: Wednesday, 28 May 2025 at 17:00


About the Role

Enfield Council is seeking a Business Operations Team Manager to join the Children's Services Business Operations Team. This is an exciting opportunity for an experienced team manager to lead a busy administrative team supporting a wide range of services that improve outcomes for children and families.

You will play a vital role in the smooth day-to-day operation of business support functions, ensuring effective resource allocation and maintaining high service standards.


Key Responsibilities

  • Lead and manage a team of up to 9 business support officers

  • Oversee daily operations and ensure timely delivery of administrative tasks

  • Develop, implement, and improve business processes

  • Monitor workloads and deploy resources efficiently across service areas

  • Provide hands-on support during peak periods to ensure service continuity

  • Deliver training, coaching, and performance management

  • Collaborate with management and service leads to support strategic and operational goals

  • Coordinate ad hoc tasks and support initiatives led by the Heads of Service


About You

We are looking for a proactive and confident manager with:

  • Proven experience in leading business operations or administrative teams

  • Strong organisational and people management skills

  • Ability to meet tight deadlines while maintaining service quality

  • Excellent communication and relationship-building skills

  • A flexible, solution-focused approach to managing resources and tasks

Find us on Glassdoor.