Business Officer / Resolutions
£24-£26 P/H (Umbrella)
3 Months +
Office based 5 days per week
We are currently looking for a experienced Business Officer / Resolutions to investigate and respond to all Member Enquiries, Stage 1, stage 2 complaints and Housing Ombudsman cases.
* Experience of working in at least one of the following areas:
* Experience of conducting detailed investigations of complaints preferably within a comparable local authority section.
* Experience of successfully dealing with Members and the public, including communicating difficult issues effectively orally and in writing
* Experience of project management and/or research work and relevant techniques.
If you would like to apply for this position please forward your CV, alternatively phone Sarah on 0161 669 0664