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Job Title: Backlog Officer (Level 6)
Location: Observatory House, Slough (Hybrid - 3 days office-based)
Rate: £20 per hour
Hours: 37 hours per week (Monday to Friday, 9:00 AM - 5:30 PM)
Contract Duration: 11th June 2025 - 11th August 2025
Closing Date for Applications: 9th June 2025 at 17:00
Inside IR35

Slough Borough Council is seeking a highly organised and proactive Backlog Officer to join the Housing team on a temporary contract. This role is essential to ensure effective management of housing allocations during a period of known absences.

Key Responsibilities:

  • Provide advice and assistance on the Council's Allocations Scheme and Nominations Agreement.

  • Manage the full allocation process through to matching of properties.

  • Make decisions on housing register applications, determining status and band awards.

  • Allocate accommodation in line with the Housing Allocation Scheme, including administering the direct matching system.

  • Prioritise groups such as medical needs, delayed hospital discharges, under occupiers, and homeless cases.

  • Coordinate void and new build property input from Housing Associations.

  • Ensure compliance with relevant housing legislation and regulations.

Essential Skills & Experience:

  • Strong administrative skills with attention to detail.

  • Practical experience using NEC (Northgate), Civica, and Jigsaw in a housing allocations or housing register context.

  • Knowledge of housing legislation related to allocations.

Desirable:

  • Experience with P6 system.

Working Conditions:

This is currently a hybrid role requiring attendance at the office 3 days per week. This may be subject to change depending on business needs.

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