Job Advert: Application Support Officer (UNIFORM - Planning Systems)
Location: Westminster City Council, London
Contract Type: Contractor (Agency Worker)
Start Date: 16/06/2025
End Date: 08/09/2025
Hours: 36 per week (Monday to Friday, 09:00-17:00)
Rate: £300/day (Inside IR35 - Fixed Budget)
Job Reference: RQ1535314
About the Role:
Westminster City Council is seeking a skilled Application Support Officer with hands-on experience in Idox Uniform to join our Planning Department on a short-term basis to support a peak in workload.
You'll play a critical role in maintaining and optimising our digital planning systems, offering 1st and 2nd line support, system configuration, and contributing to digital transformation projects.
Key Responsibilities:
Provide application support for Uniform and related systems.
Configure modules such as Development Control, Building Control, Land Charges, and Enforcement.
Administer user roles, manage upgrades, testing, and documentation.
Assist with integration, data management, and workflow improvement.
Engage with planning teams, IT, and suppliers to resolve technical issues and deliver improvements.
Essential Requirements:
Proven experience with Idox Uniform is a strict requirement.
Strong technical and problem-solving skills.
Experience in application support and system administration.
Ability to communicate with stakeholders and train users effectively.
Familiarity with digital transformation and service optimisation within planning or local authority environments.
