Job Title: Appeals Administrator
Location: Inverness
Salary: £20,500
The Role
- The role will involve working within our Appeals Team responding to written appeals for private parking charge notices.
- Analysing case by case data and collating the relevant written response
- You may also be required to operate a customer service phone line to provide advice on how to appeal
- Able to prioritise tasks, work on own initiative and manage a busy workload
- Required to perform to KPI's
- Good written communication skills
- Accuracy and attention to detail
- Computer experience is required
The Company
They are an industry leading UK Debt Recovery Enforcement Group who have been growing for 40 years.
The Salary and Benefits Package
- Pension scheme
- Monthly incentives
- 29 days holiday (including bank holidays)
- Ongoing training
- Free On-Site Parking
- Refreshments
- Smart Casual Dress Code
Candidate Requirements
- No previous experience is required however you do need to demonstrate:
- Great written and verbal communication skills
- Self-motivation and an ability to manage your own workload
- Problem solving and decision-making abilities
- Accuracy and strong attention to detail
- The ability to work quickly and accurately
- Sound IT skills - using Outlook, Excel and Word
The Application Process
Please submit your CV as directed and shortlisted candidates will be contacted for an initial telephone interview with a Novax Consultant. Candidates that pass this interview, will be presented to the Client in advance of a final interview.
