Admin Support Assistant
Location: Hybrid working (with office presence as required)
Contract: 4+ months
Pay Rate: £18 per hour (via umbrella company)
Start Date: ASAP
Directorate: Environment and Resident Experience
Are you an experienced administrator with a keen eye for detail and a passion for supporting high-quality services? We're seeking a proactive and organised Admin Support Assistant to join a dynamic team within a busy local authority directorate.
Key Responsibilities:
Provide comprehensive administrative support across the Feedback and Resolutions team.
Maintain accurate records and filing systems (both digital and manual).
Collate, compile, and distribute information and data reports, ensuring accuracy and consistency.
Respond to basic public enquiries, requests for information, and assist with day-to-day queries.
Support the delivery of service improvements as part of an ongoing programme of continuous improvement.
Work collaboratively with colleagues to ensure smooth operations and efficient service delivery.
About You:
Previous experience in administrative support, ideally within a regulated or complex service environment.
Strong IT skills, with working knowledge of Microsoft Office applications.
Experience of using IT systems to support service delivery.
Ability to manage changing priorities, work under pressure, and meet tight deadlines.
Confident communicator and team player with a proactive approach.
Additional Information:
This is a temporary contract for a minimum of 4 months, with potential for extension.
Hybrid working options are available, subject to team requirements.
