Job Title: Accommodations Officer
Location: Swale and Maidstone
Rate of Pay: £21 P/H (Umbrella)
We are currently looking for an experienced Accommodations Officer to join the Housing Team at Swale and Maidstone Council. This is a temporary contract to cover long term sick leave.
Main Duties:
- Oversee tenancy sign-ups, enforce tenancy conditions, manage anti-social behaviour cases, and support tenants in sustaining their tenancies.
- Conduct property inspections, ensure compliance with safety regulations, manage repairs, and oversee void property turnaround.
- Work with the Housing Finance Team to manage rent collection, address arrears, and handle tenancy enforcement actions, including eviction if necessary.
- Assist tenants with housing needs, maintain accurate records in council systems, and respond to complaints while ensuring compliance with council policies.
The Candidate Will Have:
- Knowledge of tenancy agreements, enforcement actions, and managing cases such as anti-social behaviour and rent arrears.
- Ability to address tenant complaints, resolve disputes, and offer support to vulnerable residents, including those in temporary accommodation.
- Ability to communicate clearly with residents, resolve issues, and provide support throughout the tenancy.
For more information, please contact Olivia on 01616670026 or email
