Careline Business Support Officer
£19 Umbrella P/H
We are currently looking for a Careline Business Support Officer for a role in Camden. The Careline Business Support Officer will provide an administrative resource and business support role for Careline and to support the work of the Careline Service and Management Team.
Example outcomes or objectives that this role will deliver:
To be responsible for logging, distribution and monitoring of incoming mail and other communications. To answer routine correspondence, telephone and e-mail enquiries, referring as necessary to other staff and services.
To maintain the office diary, to create and update records and carry out routine administrative tasks as required.
To schedule operational planned appointments with existing and prospective Careline customers, in relation to equipment demonstration, installation, repair, review and retrieval, in collaboration with all stakeholders.
To produce reports on performance indicators for the service, assist in updating all information and recording systems working collaboratively with other staff using IT systems as required
To act as a point of reception for visitors and deliveries to the office, to order stationery and supplies as required.
To co-ordinate systems for monitoring and reporting of building/office repairs and assistive technology equipment as required
To assist in the marketing and promotion of the service including the Carers Card Scheme with all stakeholders and customers.
To be flexible in the provision of the service on a day to day basis, attend meetings relevant to the service including staff meetings and to participate in all relevant quality assurance programmes
To implement the Council's Equalities Policy and to incorporate this in all elements of the work. To support all aspects of Health and Safety regulations and Council policy, including risk assessments within the service
To undertake any other duties and responsibilities as may be required to reflect the evolving nature of the service. This may involve working outside of the normal core hours and some weekends.
To have a working knowledge of the benefits of assistive technology and the equipment available
For more information please call Sam on 01616670021