Monitoring & Responding Officer Contract

Monitoring & Responding Officer
Haringey
Contract
£20 Umbrella P/H

We are currently looking for a Monitoring & Responding Officer for a role in Haringey. The postholder willoperate a sympathetic and responsive call service, identifying and arranging appropriate intervention to ensure their wellbeing.

Connected Care Service provides a monitoring and responding service to the residents of Haringey. The role involves ensuring calls are answered and that callers get the support they need. This will involve visiting the resident’s home to assist, along with undertaking general maintenance of equipment to ensure service is maintained.

This is a 24/7 service and shift arrangements are 7am to 3pm, 3pm to 11pm and 11pm to 7am 7 days week.

You will be passionate about providing excellent service, with good communication and compassionate engagement skills. Ability to adapt is essential as this is a varied role and often involves changing priorities. An understanding of safeguarding requirements alongside an ability to build a rapport with people who maybe in difficult circumstances. You will need good IT and administrative skills, as well as able to drive and undertake general maintenance on AT equipment, i.e. battery changes, minor faults or equipment failures.

For more information please call Sam on 01616670021 or email