Reablement Scheduling and Support Officer Contract

Reablement Scheduling and Support Officer
Greenwich
Contract
£20 Umbrella

We are currently looking for a Reablement Scheduling and Support Officer. The postholder will responsible to the Reablement Team Manager to:

• Prepare, organise, and implement an efficient and effective duty roster for support workers to provide timely interventions.
• To schedule, deploy and monitor support workers visits ensuring interventions are delivered, and that there are no gaps in essential care, 365 days a year.
• Provide administrative support to the Reablement Team and manage various systems.
• To provide a first line response to calls from service users regarding the provision of their care and support.
• Provide a quality assurance monitoring and analyse function for managers.

Main Duties:

• Lead in the effective planning, co-ordination, and deployment of the Reablement Team rota, providing Reablement service support to vulnerable individuals in their own homes.

• In conjunction with the Independent Living Assessor, carry out quality assurance and spot checks to ensure interventions are delivered appropriately.

• Record, monitor and process all new referrals to the Reablement Team, using appropriate data-based systems, update and ensure the maintenance and confidentiality of these records at all times.

• Prepare and monitor all support workers duty rosters. Monitor staff time sheets, annual leave and other staff records as required, to ensure that all staff attendance and activity is accurately accounted for and in compliance with RBG policies and procedures, and in line with Reablement Team guidelines.

• Maintain a close working relationship with Reablement Service Support Workers, Independent Living Assessors and Team Managers to ensure adequate staffing resources are available to meet the requirements of the service users’ care packages in accordance with specified care-planning arrangements.

For more information please call Sam on 01616670021 or email