Administration Officer Contract

Administration Officer
St Helens
Full-time temporary contract
£10 per hour

Duties and Responsibilities:
* To undertake line manager responsibilities where appropriate.
* To ensure existing and new procedures are understood and consistently applied by administrative staff.
* To ensure appropriate communication systems exist e.g. team meetings, briefings etc.
* To monitor the deployment of staff to ensure that effective administrative support is maintained.
* To participate in recruitment/induction/ appraisal/ training/sickness for designated staff and apply relevant personnel procedures.
* To ensure that all correspondence is dealt with in accordance with service standards.
* To manage the development and maintenance of manual and computerised record/information systems and ensure these systems are kept up to date.
* To manage designated staff e.g. Clerical Assistant, Clerical Officer and Admin Assistant.
* To manage the production of confidential reports, correspondence and other relevant documentation.
* To manage the completion of forms, statutory returns, documents and exchange of sensitive information etc, including those to outside agencies.
* Organise/attend meetings and produce accurate minutes of meetings in accordance with agreed timescales.
* To represent the various forums e.g. internal / external and disseminate any appropriate information.
* To manage and maintain archiving of records and to contribute to the development of such procedures and systems.
* To manage the analysis and evaluation of basic data / information and produce reports / information / data as required.
* To maintain, monitor, update and develop databases /information systems to ensure the effective collection, analysis and dissemination of data/information.
* To assist in the development of action plans, arising from service reviews.

Requirements:
* Knowledge of systems for office administration
* Knowledge of IT and computerised systems
* Knowledge of both ICS and EHAT systems
* Knowledge of Data Protection and information governance
* A good understanding of the principles of customer care
* Knowledge of services provided by CYPS services/social care
* Good verbal and written communication skills with colleagues, the public and other agencies
* Ability to take accurate minutes of confidential meetings
* Able to make, implement and review decisions appropriate to the work area.
* Organised and systematic
* Ability to prioritise workload and meet deadlines
* Ability to deal with sensitive and confidential information
* Ability to work as part of a team
* Minimum of 3 years’ experience working within Office Administration
* Experience of communicating with the public, departmental colleagues and external agencies
* Experience of identifying and resolving administrative issues/problems
* Experience of creating and maintaining databases and producing and presenting statistical information
* Experience of St Helens Council’s financial procedures and processing of invoices and reimbursement of petty cash
* Experience of monitoring administration procedures and workflow against targets
* Experience of supervising clerical staff
* NVQ Level 2 or equivalent in Business Administration

If you have the relevant experience and believe you are suitable for the role, please apply directly!