Administrative Staff Contract

Administrative Staff
Hillingdon
Contract
£14 Umbrella P/H

We are currently looking for a Administrative Officer to work in Hillingdon. The postholder will deliver x technical and core administrative support to teams,
meeting performance targets and embedding a culture of “Putting our residents first” where continuous service improvement is maintained.

Roles and Responsibilities:

• Respond to customer queries and escalate issues and messages to the technical managers and professional workers.
• Commitment to the highest level of service delivery
• Learn from best practice and lead by example in the development of a customer focused team empowered to continually improve levels of service delivery through innovative and creative approaches to service improvement.
• Responsible for delivering complex, routine, and emergency tasks against the technical administrative standards to ensure consistency in maintaining service delivery.
• Deliver a skilled and flexible technical administration support service across the directorates, and to react to peaks and troughs of work in any council location as required.
• To work as part of a multi-disciplinary team responsible for meeting tight deadlines and committed to high standards of customer care.

For more information please call Sam on 01616670021 or email