Information and Assessment Officer
An exciting opportunity has arisen for a Information and Assessment Officer within the Social Care Sector. The postholder will be Responsible to a Senior Practitioner within the locality neighbourhoods team, the post holder will work with Social Workers and Occupational Therapists to provide effective, customer focused, and fully accessible information and initial assessment for Hackney residents and their carers.
The post holder will provide a high standard of customer care through the provision of information, advice and assistance concerning council services and other services provided by statutory, independent and voluntary agencies to all callers. In doing so they will be responsible for recording customer contacts and carrying out initial conversations and in supporting residents to make connections with services.
A significant responsibility of the role will be carrying out non-complex social care assessments,using a strength based approach. The post holders will act as Trusted Assessors providing simple equipment for older and disabled people to help them to maintain their independence. They will also be responsible for producing individually tailored plans for simple equipment, recommending and requisitioning Telecare and setting up social care support.
For more information please call Sam on 01616670021 or email
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