Senior Service Charge Officer
We are currently looking for a Senior Service Charge Officer to work in Haringey. The Billing and Calculation Manager is responsible for accurate calculation and prompt billing of service charges, carrying out processes to ensure that works and repairs carried out have been completed as required and charges are reasonable.
To work alongside senior capital works officer to maximise collectable income following major works and improvements, ensuring that homeowners have been properly consulted (both statutorily and non-statutorily, consultation documents and accurate and in line with statutory requirements, meet GDPR regulations and are meaningful and customer-friendly. g out consultation in respect of Qualifying Long-term Agreements and further statutory consultation in advance of major works.
The post holder is responsible and accountable to the Head of Homeownership for achieving agreed performances, outcomes and standards, and is expected to be committed to Homes for Haringey’s core principles and key aims, and must demonstrate this commitment in the way the duties and responsibilities of the post are carried out.
Skills and Experience:
Experience of working in residential leasehold management, including proven experience of effective staff management, including experience in
all the following areas:
* Delivering front-line services
* Service charge calculation and invoicing
* Experience of dealing and resolving disputes
Experience of managing complex workload, setting clear priorities, objectives and delivering to challenging performance targets.
For more information please call Sam on 01616670021 or email
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