Operations Supervisor Permanent

Vacancy Name:

Operations Supervisor

Location:

This is a field based, mobile position covering South Wales and surrounding areas

Salary:

Salary up to £37,500 dependant on qualifications and experience

Benefits:

Pension, Life Assurance, Use of company vehicle for personal use, Employee Shares Schemes, Reward programme & Employee Assistance programme along with many other benefits & employee discounts.

Job Overview

• Act as a representative of Mitie carrying out work as detailed by the Operations Manager
• Conduct yourself in a professional manner in support of our customers and work colleagues
• Operational responsibility to deliver a first class service and meeting the required profit margins upon the contracted and reactive works, from the customers
• To ensure all works are delivered on time and to the agreed specification
• Delegate work to Shift and day engineering teams, in conjunction with the Service Desk Administration Team and Senior Managers
• Training the shift teams as required including delivering Tool box talks and team briefs
• Checking paperwork and service standards completed by shift teams
• Carry out allocated service work within agreed time schedules, adhering to the Mitie Maintenance Quality Management System and quality policy, and to the relevant industry guidelines and customer specifications
• Complete reports and paperwork as instructed by the Operations Manager
• Take responsibility for your own training needs and bring them to the attention of the Operations Manager
• Ensure compliance with Health & Safety legislation, specific company requirements approved by the Health & Safety Executive and the latest regulations and codes of good practice

Main Duties

• Ensure the company Health and Safety policy is adhered to
• Ensure compliance with the Maintenance Quality Management System as it applies to this position
• Assist the Operations Manager in ensuring that all Statutory and Legislative requirements are achieved/adhered to for the site
• Ensure clients operational procedures are adhered to at all times
• Obtain appropriate authorisation for access into restricted areas from the client’s representative as and when required
• Ensure compliance with MITIE and Client confidentiality policies
• Carry out planned preventative maintenance on engineering services as required
• Procure materials and equipment to carry out works
• To organise and supervise sub-contractor as and when required
• Ensure worksheets are completed for works undertaken and obtain authorisation from the Clients representative
• Advise Client of minor additional works, compile estimates and submit through Service Desk/ Operations Manager
• Be available to carry out necessary works outside normal hours with additional remuneration

What we are looking for

• BS7671 Electrical Regulations
• Ideally served a recognised trade training scheme
• Ability to undertake all facets of maintenance and installation requirements as required within the scope of the contract
• IOSH Managing safely
• Customer care/relationship building skills
• Able to work as a member of a team
• Able to work without direct supervision
• Able to conduct surveys throughout client sites
• Able to deal directly with customers in a professional manner and represent the company